top of page
ISO Certification

  ISO 9001: 2015 establishes the criteria for a quality management system and is the only standard that can be certified. It can be used by any organization, large or small, regardless of its field of activity.


    This standard is based on a set of quality management principles, being strongly focused on the customer’s best interests, paying attention to the motivation and engagement of the top management, process approach and continuous improvement. Using the ISO 9001: 2015 standard helps ensure customers get quality products and services that, in turn, offer many business benefits.


    The management of LOYALTY INSURANCE BROKER subscribes to the principles underlying the Quality Management System, represented by an organized and continuously supervised organization framework to ensure the efficiency of the company's management as a permanent response in the insurance business environment.


    In order to achieve this goal, we have made efforts to obtain the SR EN ISO 9001: 2015 certification, recognizing the Quality Management System as a priority and a determining factor for the company's development and establishment policies, strategies and programs, for achieving maximum standards of customer-company satisfaction and performance.


    Our mission is to provide our clients with the correctness and promptness of each service. We are convinced that the difference is seen in the quality of our services, the right relationship between the customer and our company and the transparency we have towards each customer.


Advantages of ISO 9001:2015 Certification:


  • Improved efficiency through improved processes

  • Improved quality, services and costs

  • Increased competitiveness

  • Improved efficiency due to optimized processes

  • Improved customer and employee satisfaction

  • Motivated employees

bottom of page